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Privacy Policy for Lynchburg Organic Cleaning

 

 

Last updated: 12/8/2025

 

This Privacy Policy describes how Lynchburg Organic Cleaning (“we,” “our,” or “us”) collects, uses, and protects any personal information you provide when you use our website [www.LynchburgOrganicCleaning.com] (the “Site”), or when you request our cleaning services, sign up for communications (including SMS), or otherwise contact us.

 

 

1. Information We Collect

We may collect and process the following personal information:

 

  • Contact information — such as your name, email address, mailing address, and phone number.

  • Service information — details about your home, property, requested cleaning services, and appointment preferences.

  • Communications data — when you contact us (by phone, email, SMS, or via the Site), we record the content of these communications, contact information, and metadata (date/time, method of contact).

  • Website usage data — information about how you use the Site, such as your IP address, browser type, pages visited, referring URLs, and other analytics (via cookies or similar technologies), if applicable.

 

2. How We Use Your Information

We use your information for the following purposes:

 

  • To provide, manage, and perform cleaning services you request.

  • To respond to inquiries, schedule or confirm appointments, send notifications or updates.

  • To communicate with you — including by email, phone, or SMS (if you consent).

  • To manage our relationship with you, including billing, customer service, feedback, and support.

  • To improve our services and website (e.g., analyze usage, improve user experience, security, marketing and promotions if you opt in).

  • To comply with legal obligations.

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3. How We Share Your Information

We will not sell your personal information. We may share your data with:

 

  • Service providers or contractors engaged by us (e.g., for scheduling, billing, communications), but only to the extent needed to provide our services.

  • Legal or regulatory authorities, if required by law or to respond to legal processes, fraud prevention, or to protect our rights.

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4. Data Storage, Security & Retention

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. Your data will be retained only as long as necessary to fulfill the purposes outlined above, or as required by law.

 

If you wish to request deletion or correction of your personal data, you may contact us at the information provided below.

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5. Cookies and Tracking / Website Analytics (If Applicable)

If we use cookies or similar tracking on the Site (for analytics, user experience, etc.), we will inform you at the point of data collection and may provide controls for you to opt out.

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6. Your Rights & Choices

Depending on where you live, you may have rights under applicable data-privacy laws (e.g., access, correction, deletion, objection). You also always have the right to opt out of marketing communications, including SMS or email.

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7. Children

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

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8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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9. Contact Us

If you have any questions about this Privacy Policy or want to request access, correction, or deletion of your data, please contact us at:

 

Lynchburg Organic Cleaning

409 5th Street, Unit C
Lynchburg, VA 24504

info@lynchburgorganiccleaning.com

434-299-8248

 

By using our Site or providing us with personal information, you consent to the terms of this Privacy Policy.

 

 

 

SMS Terms & Conditions (for SMS Marketing / Notifications)

 

 

Effective date: 12/8/2025

 

These SMS Terms & Conditions (“Terms”) apply when you opt in to receive text messages (SMS) from Lynchburg Organic Cleaning (“we”, “us”, “our”) at the phone number you provide. By opting in, you agree to these Terms.

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1. Program Description & Consent

  • You agree to receive periodic SMS messages from Lynchburg Organic Cleaning regarding cleaning services, promotions, updates, appointment reminders, and related information.

  • You must provide prior express written consent before receiving marketing or promotional SMS messages. This consent must be explicit and unambiguous (e.g., a checked checkbox on our website form, or clearly written opt-in language). 

  • Consent is not a condition for purchase of goods or services. 

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2. Message Frequency & Content

  • We will send SMS messages about [promotions, service updates, appointment reminders, offers] at a frequency of up to [X per week/month — adjust as desired].

  • Typical message types may include special offers, cleaning service availability, appointment confirmations or reminders, customer notifications, and business updates.

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3. Charges & Data Rates

  • Message & data rates may apply per your carrier’s standard messaging/data plan.

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4. How to Opt Out

  • You can opt out of receiving further SMS messages at any time by replying “STOP” to any message.

  • Once we receive your opt-out request, we will cease sending promotional messages. We may send a single confirmation message acknowledging your opt-out (with no promotional content). 

 

5. Privacy & Data Use

  • All personal information collected as part of the SMS program (e.g., phone number, consent timestamp) is subject to our Privacy Policy.

  • We will not share your phone number or SMS data with third parties, except as needed to deliver messages (e.g., our SMS service provider), to comply with law, or as otherwise described in our Privacy Policy.

 

6. Limitation of Liability & Disclaimer

  • We make no guarantees about message delivery times or message content. We are not liable for any delays, failures, or damages resulted from SMS transmission.

  • You understand and agree that SMS is not a secure channel and messages may be intercepted; you should not send sensitive information via SMS.

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7. Changes to Terms

We may update these SMS Terms & Conditions at any time. Updated terms will be posted on our website (or linked from our SMS opt-in form). Continued use of the SMS service after changes constitutes acceptance of the updated Terms.

 

 

8. Contact Information

For questions about these Terms or our SMS program, please contact us at:

 

Lynchburg Organic Cleaning

info@lynchburgorganiccleaning.com

434-299-8248

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